Hear from Our Happy Customers

Real stories. Real results.

Trusted by Correctional Facilities That Demand Reliability and Results

Facilities don’t choose Reliance because of marketing claims — they choose us because the platform works in real-world correctional environments. Sheriffs, jail administrators, and command staff rely on Reliance Systems every day to reduce staff workload, improve communication, increase visibility, and modernize operations without replacing the systems they already trust.

Testimonials

Real stories. Real results.

Green Lake, WI

We have been in partnership with Reliance Telephone for over 2 years now and we are extremely happy. The customer service is awesome! We are pleased with the iPod and phone systems, as it gives our inmates another resource to use so they can reach out to family and friends. It was definitely a great tool to have during the COVID pandemic as the inmates were able to stay in touch via video with family or friends. Thank you Reliance Telephone and everyone who works there!

Green Lake, WI

Creating Value With Secure Communication Technology

Reduced Recidivism

Research shows inmates who maintain family contact and access structured digital programming are significantly less likely to reoffend.

Improved Inmate Behavior

Facilities report reductions in disciplinary incidents when inmates have controlled access to communication, content, and self-service tools.

Reduced Staff Administrative Burden

Digital communication and self-service workflows reduce time spent on paper forms, balance questions, and manual requests.

Percentages based on findings from the U.S. Department of Justice, RAND Corporation, National Institute of Justice, and state Department of Corrections reports examining the impact of communication access, education, and digital self-service tools in correctional environments.

Sheriffs, jail administrators, and command staff rely on Reliance every day to reduce workload, improve communication, and strengthen facility oversight.